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Old Today, 03:07 PM   #1
WhinSerwin
Junior Member
WhinSerwin began at the beginning.
 
Posts: 1
Karma: 10
Join Date: Nov 2026
Device: Boox Note Air 5c
Boox Note Air 5c Forgotten Pin

Hi All!

I'm a Note Air 5c user and run into an issue - my son changed the PIN code and forgot it so now I'm locked away from my device ...

Is there a way to factory reset the tablet without being able to log in?
I saw a guide saying that I should hold the power button for 5 seconds then press 5 times but maybe I'm doing something wrong because it ends up booting up normally.

I'd appreciate your help!
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