Hi All!
I'm a Note Air 5c user and run into an issue - my son changed the PIN code and forgot it so now I'm locked away from my device

...
Is there a way to factory reset the tablet without being able to log in?
I saw a guide saying that I should hold the power button for 5 seconds then press 5 times but maybe I'm doing something wrong because it ends up booting up normally.
I'd appreciate your help!