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Originally Posted by nekokami
Oh good! Glad the boss was able to see reason, at least to some extent.
I suppose the point of the rule is at least partly that the customers are presumed by the owners to want to hear only French while shopping (except that, as you pointed out, some of them don't speak French). But I don't think it makes sense to forbid speaking whatever language is most mutually intelligible between staff. I'm guessing they're not legally allowed to hire only workers who are fluent in French....
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Well I did my research and I found out that it all started with a campaign of the Québec office of the French Language to promote service of clients in French. Companies are obligated by law to be able to serve clients in French, but cannot discriminate on the basis of language when hiring new staff. They just have to make sure there is at least one French speaking employee on the grounds at all times, so, I would say my boss just pushed the envelope too far.