Thread: Aura H2O2 Badly scratched screen
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Old 08-31-2026, 06:48 AM   #2
JSWolf
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Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
Quote:
Originally Posted by rantanplan View Post
Got a used Aura H2O Edition from ebay and unfortunately the screen is badly scratched. The rest of the device is almost pristine which makes me think this might be a frankendevice.

Attachment 225542

As you can see, it's likely just the screen lense and not the actual display. Is the lense fused to the screen? Or do I have to buy a completely new screen?

Any suggestions on what I can do to improve the situation?

Normally I'd return the device but the postage is prohibitively expensive and finding this device on ebay is rare.
Contact the seller. If that doesn't work well enough, then if you used PayPal to pay, contact them and see what they say to do. Last time I had an issue with an item, I contacted the seller and got nowhere. I then contacted PayPal. They refunded the money and said I could keep the item.
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