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Old 08-03-2026, 02:44 PM   #27
nana77
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Posts: 2,679
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Join Date: May 2025
Device: Kobo Forma, PocketBook InkPad Color 3
Quote:
Originally Posted by catdevrandom View Post
I'm also having issues with this transition. I created a new account at ByteBooks using the same email I used in my previous Adobe Digital Editions account, but if I used the checkbox to transfer my existing Adobe account, it would tell me that the user did not exist. I created a new ByteBoons account without that checkbox, and unsurprisingly it doesn't open my previously bought (and already fulfilled) books: it gives the same message as above, that the licence was already fulfilled by another user. I sent them a message with all the details, they replied asking for screenshots. I'm now waiting.

I had changed my email associated with this account, so I wonder if this is why ByteBooks didn't recognize my account as existing.

I'm not extremely worried as I always disinfect my files as soon as I buy then, but it would be good to have the option to re-download my books if I need to.

I'll report back once I get a reply.

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I'd tried, too, and the first time the checkbox was also saying to pin that option to use the previous ADE account, but that was pink-highlighted and didn't really allowed to check the option; trying it again worked.
Thanks @DNSB, because later it needed to re-download the acsm file I was willing to have on device.
Also, now I know that I can buy from Google Books, export them as a epub or PDF acsm file, and copy it to the device (using, in there, the mail from both adobe and ByteBooks, and the Bytebooks' password).

Last edited by nana77; 08-03-2026 at 04:56 PM. Reason: typos, syntax, orthography
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