Kobo Clara BW - White screen, white LED flashes, no USB detection after KOReader rebo
Hi everyone,
I’m looking for help with a Kobo Clara BW that appears to be hard-bricked.
The issue reportedly started immediately after the owner installed/configured KOReader and rebooted the device. Unfortunately, I don’t know exactly how KOReader was installed (NickelMenu, KFMon, etc.).
Current symptoms
* Completely white screen.
* PC does not detect the device at all.
* Manual factory reset never enters recovery mode.
* Holding the power button for about 60 seconds causes the white LED to flash around 10 times, then stop.
* A normal press while connected to a charger only turns the white LED on once, then it goes off.
* The screen never changes.
What I’ve already tried
* Different USB cables.
* Different PCs.
* Wall charger for more than 4 hours.
* Official manual factory reset procedure multiple times.
* 60-second power button reset.
* Holding the power button while connected to USB power.
Since this is a customer’s device, I would prefer not to open it unless there is absolutely no other option.
Has anyone seen this exact behavior on a Clara BW?
Could this still be recoverable through software, or does it usually indicate eMMC/internal storage failure?
I’d especially appreciate input from DNSB, since I’ve seen many of your Kobo recovery posts.
Thank you!
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