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Old 07-31-2026, 11:15 AM   #25
catdevrandom
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catdevrandom began at the beginning.
 
Posts: 4
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Join Date: Nov 2013
Device: Kindle Paperwhite, Kindle for Android
I'm also having issues with this transition. I created a new account at ByteBooks using the same email I used in my previous Adobe Digital Editions account, but if I used the checkbox to transfer my existing Adobe account, it would tell me that the user did not exist. I created a new ByteBoons account without that checkbox, and unsurprisingly it doesn't open my previously bought (and already fulfilled) books: it gives the same message as above, that the licence was already fulfilled by another user. I sent them a message with all the details, they replied asking for screenshots. I'm now waiting.

I had changed my email associated with this account, so I wonder if this is why ByteBooks didn't recognize my account as existing.

I'm not extremely worried as I always disinfect my files as soon as I buy then, but it would be good to have the option to re-download my books if I need to.

I'll report back once I get a reply.

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