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Old 05-15-2009, 05:50 PM   #40
Badandy
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Posts: 71
Karma: 13366
Join Date: Dec 2008
Location: Terminus
Device: Kindle 3, iPhone
Quote:
Originally Posted by Bookeen Support

Sir,

We are actually working on solving your problem with the next firmware upgrade. By joining our newsletter you will be aware of its release.

Best regards,
Bookeen Support Team

My reply to this (to try to get a date out of them):

Thank you for the prompt response. I'm glad to know that this problem is being worked on, and while I have faith that you will fix it, the problem is such that my reader is unpleasant to use. I have no confidence when I'm reading whether it will crash or not and my reading experience is becoming worse because of it. While I do read your newsletter, I had heard the firmware would be released in the first quarter of 2009. Since I'm involved in software development in my job, I know that it's nearly impossible to accurately predict timelines, but any general idea of when I could expect this firmware fix would be greatly appreciated.
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