Thread: How to reset a Kobo completely as a prelude to returning it?
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Old 07-14-2026, 07:02 PM   #5
DNSB
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Posts: 53,215
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by Rid View Post
I used to do the below when i did a reset as some folders were not removed. I think it stopped the patches from reinstalling and having books still on the device but I am not sure now as it has been a while since I have done a reset...

1. Begin the factory reset - but do not set-up the device.
2. After the set language screen, select "Don't have a WiFi network?.
3. Delete all files & folder in the kobo directory.
That will not help with some of the patches that are designed to survive. NickelMenu for example would just come up and complain its config file was missing.

The hardware manual factory reset or the true factory reset from the Developer options menu are the only way to do a reset back to factory.
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