MobileRead Forums - View Single Post - PRS-505 Display Dead?

maus · 05-15-2009, 03:34 AM

Hi legolas, I'm going to explain here my similar experience.
My PRS-505 had a faulty screen, in two weeks I had vertical lines and a blurred zone on the top-right edge of my screen. I thought that this would be covered by the Sony warranty, but... NO

I sent my PRS-505 to the Sony support service and they wrote me telling that the screen was phisically broken and that it was my fault (THAT WAS NOT TRUE), and that i had to pay 189 euros to repair it.

I felt really frustrated, I left my e-reader on the Sony support because they sold me a defective unit and didn't want to repair it.

My conclusion was simple, I will NEVER buy another Sony gadget anoymore.

05-15-2009, 03:34 AM	#19
maus Junior Member Posts: 2 Karma: 10 Join Date: Mar 2009 Device: PRS-505	Hi legolas, I'm going to explain here my similar experience. My PRS-505 had a faulty screen, in two weeks I had vertical lines and a blurred zone on the top-right edge of my screen. I thought that this would be covered by the Sony warranty, but... NO I sent my PRS-505 to the Sony support service and they wrote me telling that the screen was phisically broken and that it was my fault (THAT WAS NOT TRUE), and that i had to pay 189 euros to repair it. I felt really frustrated, I left my e-reader on the Sony support because they sold me a defective unit and didn't want to repair it. My conclusion was simple, I will NEVER buy another Sony gadget anoymore.