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Old 05-14-2009, 04:17 PM   #18
legolas2069
Junior Member
legolas2069 began at the beginning.
 
Posts: 3
Karma: 10
Join Date: May 2009
Device: prs-505
Quote:
Originally Posted by Curly View Post
Hi legolas and welcome to MobileRead!

I'm sorry to hear you are having trouble with your reader. I hope you can get it repaired. Here is the link for sony support in Europe. If you go to the page, there is a further link to take you to the repair/contact page. You will need to enter your country details. Good luck!

http://support.sony-europe.com/dna/p..._model=PRS-505
Hi! In this link, I write my country, I write the model of my reader (PRS-505) and later I select: "Repair & Something else". When I select this last link, I go back to the page that you wrote.

Quote:
Originally Posted by igorsk View Post
Vertical stripe sounds like a controller or connection failure, not broken substrate, so should be covered by the warranty.
Some pics:







Thanks for your help.

I´m waiting for Waterstones answer and looking for Sony Europe mail. Tomorrow I´ll ask a friend who works in Mediamarkt how they fix this problem with other readers.
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