Thread: Amazon discontinuing support for older Kindles in May
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Old 05-13-2026, 01:25 PM   #486
DNSB
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Join Date: Jul 2010
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Quote:
Originally Posted by DiapDealer View Post
I never got the email notice. Any chance it said after the 20th, or by the 20th, and not on the 20th?
The notice I received from Amazon Canada said starting May 20, 2026.


 
Spoiler:
Quote:
Dear Customer,

Thank you for being a longtime Kindle customer. We're glad our devices have served you well for as long as they have. Starting May 20, 2026 — 14 to 18 years after their initial launches — we are discontinuing support for Kindle devices released in 2012 or earlier. Here's what this means for you:

* You can continue to read books already downloaded on these devices, but you will not be able to purchase, borrow, or download additional books on them after that date.
* If you deregister or factory reset these devices, you will not be able to re-register or use these devices in any way.

Affected devices include Kindle 1st and 2nd Generation, Kindle DX and DX Graphite, Kindle Keyboard, Kindle 4, Kindle Touch, Kindle 5, and Kindle Paperwhite 1st Generation.

To minimize any disruption, we're offering a promotional code for 20% off select new Kindle devices FY6ZN35I as well as a $25 CAD eBook credit that will be automatically added to your account after purchasing a new device (valid through June 20th, 2026, 11:59pm PST - Terms and Conditions apply). Our newer Kindle devices bring meaningful improvements in screen quality, performance and accessibility — and you'll have access to your complete Kindle library and the Kindle Store. You can also continue to read all your books on our free Kindle apps (Android, iOS, Mac, and PC) and Kindle for Web.

If you have any questions or require assistance, please visit https://www.amazon.ca/help/kindle/devicedeprecation.

Sincerely,
The Kindle Team

Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message. You can identify your Kindle E-reader device by following instructions here.

©2026 Amazon.com, Inc. or its affiliates. Amazon and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Mailing address: Amazon.com.ca ULC, 410 Terry Avenue N., Seattle, WA 98109-5210, c/o Amazon.com Services LLC. If you have any questions and wish to contact us, click here.
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