Quote:
Originally Posted by curtw
Well, I intended to do that. But I stupidly did a factory reset first (because it was the fastest way to remove all 865 books I had previously downloaded and backed up. They were slowing responsiveness). Found out the hard way that the email is somewhat deceptive, and the ability to re-register the device has ALREADY been disabled.
So, to be clear, that email should have said:
At least that's what customer support told me. I may have just exhausted login attempts and gotten locked out, because eventually the message changed. Customer support DID NOT tell me this, which I saw after I tried to disable 2-Factor Authentication on my account, and get in that way.
https://imgur.com/gallery/amazon-2-f...around-eivwzQN
All I've really lost is access to my games that were discontinued long ago, but I just want people to be aware of the deception in the email. If anyone is worried, the text-to-speech capability is not affected by a factory reset. SO, back up before May 20, then reset, jailbreak, or just put the device away. And remember to join the inevitable class action lawsuit. |
I have been downloading all my ebooks in batches of 500. Every time I I get to 500i put them on my pc and the do a reset which effectively de registers the device. I have had no issue re registering. My two are Paperwhite 5th Gen’s.