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coolblue · 11-03-2006, 08:26 PM

Sony should thanks me for collecting two of their defeative units. This ways, instead of having (potentially) two unhappy customers, they only have me. ;-) . However, I don't think ~5% defect is all that good, imagine that if they sell one million units, that would be 50K units of bad returns, not all that great, although I hope thing will improve as you rampup. Also, a customer with bad experience will tell lot more people than the other way around. In all honesty, Sony have to depend on enthusists (from this forum and others) to spread the words. When I was at Sony Style store in San Diego, I didn't see many people there and I was the only one looking at the Reader. At Borders, it was the same case. I have two coworkers looking over my shoulder and guess what do I have to tell them. For Sony to be successful on Reader, it has to sell like IPODs, not AIBO pets.

11-03-2006, 08:26 PM	#18
coolblue Member Posts: 12 Karma: 11 Join Date: Nov 2006	Sony should thanks me for collecting two of their defeative units. This ways, instead of having (potentially) two unhappy customers, they only have me. ;-) . However, I don't think ~5% defect is all that good, imagine that if they sell one million units, that would be 50K units of bad returns, not all that great, although I hope thing will improve as you rampup. Also, a customer with bad experience will tell lot more people than the other way around. In all honesty, Sony have to depend on enthusists (from this forum and others) to spread the words. When I was at Sony Style store in San Diego, I didn't see many people there and I was the only one looking at the Reader. At Borders, it was the same case. I have two coworkers looking over my shoulder and guess what do I have to tell them. For Sony to be successful on Reader, it has to sell like IPODs, not AIBO pets.