Thread: Amazon discontinuing support for older Kindles in May
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Old 04-08-2026, 08:02 AM   #50
Bermudagirl
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Join Date: Oct 2010
Location: Scotland
Device: iPad Mini 4
Quote:
Originally Posted by jhowell View Post
The original Paperwhite model, often called the PW1 here on MobileRead, is officially part of the 5th generation of Kindle devices and should really have been called that in their email.

Check the firmware version running on the device in Settings/Device Info. It it is 5.6.1.1 or earlier then you have a PW1 and this will affect you.

I have several older Kindles, including a PW1, that are affected by this change but I have yet to receive any notifications. Apparently US customers will be the last to be informed.
That's interesting. Yes, my firmware version is 5.6.1.1. I chatted on Amazon Chat or whatever regarding this. In Manage Your Apps and Devices my device is listed as a Paper White 5th gen. The "Chat" said I wouldn't be affected. Looks like he was wrong then!
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