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Blank pages still occur on my Kindle Scribe Colorsoft on side loaded comics/manga books either through USB transfer or send to kindle method. These files being converted using KCC, mobi/azw3 format.
Sync progress has been lost on these books, now read 0% and in the Aa menu I now lost the options of selecting Animation, Fit to Screen, Virtual Panel. No way to manually sync either. This is true for both USB and send to kindle methods. Books directly from Amazon don't have issues.
PDF conversion is the best option for fixed layout books as there appears to be no issues rendering them this way. On my 22 Scribe I haven't experienced any blank pages using any method of sideloading and it is on 5.19.2 firmware.
I was hoping some of these issues would've been fixed sooner than later. I reached out to support few weeks ago regarding my experience and they were responsive and tried troubleshooting different methods. I have factory reset the device, even today after I manually updated the firmware with no success. They did honor me a return slip even though I was past the return window.
Unless they magically fix these issues by next week (my return window), I'll be looking elswhere. Shame as this is the best kaleido 3 screen rendering I have experienced. It is a well built device and should've fitted my use case as I mainly read comics/manga and don't rely on note taking features as much. The tech specs say it should read MOBI or AZW3 natively and I should expect that as a customer especially at its price point.
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