I use my K4 and K3 frequently and they are both working just fine. I'd recommend factory resetting the K4, although that would then require re-registering, which is a pain in the ass.
BTW, why do y'all use all those letters after the K4? There's K4 (which is grey), Kindle Touch which you could abbreviate KT , and K5 (the black one). We don't say "K5NP" (kindle 5th gen non-paperwhite). I use this list of generations as reference -
https://en.wikipedia.org/wiki/Amazon_Kindle