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Old 03-19-2026, 01:53 PM   #1
amber_missy
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amber_missy began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Mar 2026
Device: Nook Simple Touch
Nook no longer connecting to Calibre

Hi all

I'm in the UK and use a Nook Simple Touch.

I'm using Calibre for e-book management, and everything was great until recently, when my nook started to fail to connect to my laptop / Calibre properly.

I keep getting an error.
"calibre, version 8.16.1
ERROR: Error: Error communicating with device

Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'E:\\driveinfo.calibre'

Traceback (most recent call last):
* File "calibre\devices\usbms\driver.py", line 152, in get_device_information
* File "calibre\devices\usbms\driver.py", line 132, in _update_driveinfo_file
PermissionError: [Errno 13] Permission denied: 'E:\\driveinfo.calibre'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
* File "calibre\gui2\device.py", line 110, in run
* File "calibre\gui2\device.py", line 541, in _get_device_information
* File "calibre\devices\usbms\driver.py", line 161, in get_device_information
* File "calibre\devices\usbms\driver.py", line 142, in raise_os_error
OSError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'E:\\driveinfo.calibre'"


I have tried resetting the nook, tried different USB data cables, and I am still getting the error.

I have backed everything from my nook microUSB onto my hard-drive, but would rather just get it working, rather than have to start again with a different e-book reader.

Any suggestions?
Thanks in advance
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