Quote:
Originally Posted by rrr
Factory reset very confusing. Now seems done, Now no books. Device still not detected. I bought it 25 March 2024. Is there a warranty? Can it be sent anywhere? Desperate!
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Yes it's still under warranty. Once you've tried a different computer and it's still not working, contact Kobo for the warranty. You have to be quick as it could be seen to expire.
The reason I say to wait to try another computer as it looks like you may have a problem on your computer given the log. Have you installed calibre from the official calibre website or did you use a repository?