Quote:
Originally Posted by dmitryshura
Amazon registration problem (after reset)
After factory reset I can’t register the Kindle back to my Amazon account: - Amazon sends a one-time code valid for ~10 minutes, but the Kindle rejects it.
- Entering password+code combined also does not work (I know this workaround exists for some old Kindles, but not in my case).
|
UPD (Amazon registration / OTP issue solved):
Turned out it was
not a Kindle problem. Registration was failing because of my home network DNS/security filtering.
I had “secure DNS” / DNS filtering enabled in my network, and for some reason it was breaking Amazon authentication for the Kindle.
Fix:
I created a separate Wi-Fi network routed through a VPN to my datacenter (clean DNS / no filtering) — after that the OTP started being accepted and the Kindle registered successfully.
What worked for me step-by-step:- Enter email + password on the Kindle.
- It shows a login error.
- Then an OTP arrives to my email.
- Without entering anything on the Kindle, reboot the device.
- Try to register again, but enter the OTP instead of the password.
- Kindle registered.
So if anyone is stuck with “OTP not accepted” on an old Kindle, check your DNS/adblocking/secure DNS filtering.