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I have the same problem. Though I am using android 12. Just to confirm your kindle for android is using latest version. Supposed support said problem was fixed a while ago starting android for kindle version 8.100. But it still is grayed out. The only way I got time in chapter left was to convert epub to azw3 and copy to my phone via Bluetooth. Create a folder . Put book in it and enable make this folder accessible via kindle for android settings. I don't own an iPhone so didn't know chapters worked on it.
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