Quote:
Originally Posted by brecklundin
Russia and Ukraine both have long has some of the best software folks anywhere who have been able to do more with less for a long time now.
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Can't agree with you more on this.
I know first hand that the PocketBook developers and marketing folks actually read users' comments (at the-ebook.org, which they selected as their official forum) and the software developers are often directed to implement users suggestions. I don't know how many people are engaged in PocketBook software development, but considering that Sony and Amazon make us wait for years for new features (Sony) or never actually provide software updates, PocketBook is way
way more customer oriented.
I often wonder if people who are given power to make decisions at Sony and Amazon actually ever try to get grass roots input from regular users and accept some of it for action. I know that most of our "wish list" items for Sony were never implemented. I suspect Amazon pays as much attention to customers as Sony does. I have to admit that PocketBook, at least on the surface, appears to be a different kind of a corporate being.