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Old 01-29-2026, 10:50 AM   #3
meeera
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Posts: 5,894
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Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
Quote:
Originally Posted by xyzzy_foo View Post
The E Ink panel on my BOOX Go 7 has stopped displaying correctly, even though the screen isn't cracked.

I have to at least ask them if I can get it repaired under the one-year warranty, but it's such a hassle. I haven't heard good things about their after-sales support.
Can you post a picture? A lot of people think the screen doesn't appear "cracked" because they're used to surface lines as in when a phone screen breaks. In e-ink screens it's the substrate that breaks, so lines appear on the screen while the surface appears unbroken.
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