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FF does not appear to be working which should probably be reported in the FF metadata plugin.
Amazon does appear to be working. BUT it can block you if you try to do to many metadata searches. Normally they will block you for a few hours. BUT, I did have a couple times where I was blocked for 4-5 DAYS (Might have been up to a week).
Troubleshooting the problem really needs the metadata download log David mentioned.
After doing the "download metadata" in Edit Metadata" screen before accepting the results ("OK") press the "View Log" button beside it, and then "copy to clipboard" and paste that info here.
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