So a warning for older Kindles: I have a Kindle 4, with the 5-way navigation button and side buttons which I much prefer over a touch screen. It's been registered to my Amazon account for about 6 months, updated to the newest available software for that version.
Unfortunately over the weekend I wanted to try changing to a new Amazon account for ebooks, and de-registered the Kindle 4 from my main account.
Now it cannot be registered to either my original or new account, the initial attempt goes through and generates the One Time Passcode, but entering the OTP results in the error that the Kindle is "unable to connect" and a prompt to restart.
After resetting the Kindle didn't help, I tried a chat with Amazon support. And their answer is basically "too bad, go buy a new device."
So older Kindle users beware, if you reset your device, you may not be able to add it to your account again.
To quote the agent:
Quote:
This is because the device software is outdated
Trade in is the only option left
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This is especially disappointing for those of us who like to link our books to Calibre and the older Kindles work better for this. But I guess now I have a device I don't have to worry about breaking or losing if I take it out of the house for reading (with books sideloaded from Calibre.)