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I had ad RFT that the first page was a cover graphic. It loaded just fine but in Preview on the Connect software and on the reader it had the same error. The connect software froze and had to be closed thru program manager. The reader reported it only had 1 page of a 3.5 meg file but would navagate out of the file. I deleted the graphic from the RTF and reloaded and it worked fine.
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