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I take it you have tried the Clara BW manual reset procedure?
Charge for at least one hour and leave your Clara BW connected to the charger.
Hold the power button until Powered Off shows on the screen or 30 seconds whichever comes first.
Release the power button and immediately press it again.
After a few seconds, the power LED should start blinking rapidly. Continue holding the power button until the rapid blinking stops and then release it.
You should now see Restoring showing on the screen.
If this doesn't happen, something is very wrong and your Clara BW is likely an expensive paperweight.
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