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I woke up this morning with a news alert that north of us there's a contamination found in the water and people should boil it before drinking/cooking/etc. One of the towns affected is where my parents live, but all news reports say "parts of <place names>", so I interpret that as that some areas are affected but not all.
So I go to the website of the water company to check if my parents' postal code is affected and the website is down. Nowhere else do they list the affected postal codes besides the water company's website. It took over an hour for the website to be back online. My parents postal code is on the list, so they have to boil their water, it can take several days for it to be safe to use normally.
IMHO websites of utility companies should be able to handle extra traffic when there's a warning or an outage of some sort.
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