Quote:
Originally Posted by sherri0629
I restarted my kindle...
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By "restarted my kindle", do you mean that you held the power button down for a long time (like 30 seconds or a minute - I can't remember how long it takes) until the screen goes blank and the Kindle restarts automatically (or maybe it prompts you to do a restart at that point?) It's been years since I had to restart mine and I can't remember the details of what happens on-screen. I just remember that to initiate the restart, you hold the power button down for a long time. If this is not what you meant by "restarted my kindle", try it now and see if that fixes the problem.