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I presume that you did go through the Kobo setup and configuration steps, including the registering of the device and at least one WiFi sync to ensure that it has had any firmware upgrades applied, and that the time and date is correct.
I don't know why that author has you install Kobo Utilities; while it's useful it's not essential. The Driver configuration options can be reached either from Preferences | Plugins | and selecting Kobo Touch in the list of Device Interface plugins, or with the device connected selecting the little arrow by the Device Icon on the menu.
Seeing you DO have Kobo Utilities installed, is it displaying any errors regarding a corrupted database?
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