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Old Yesterday, 10:45 AM   #4
johnnyb
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Posts: 1,132
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Join Date: Aug 2010
Device: Kindle Paperwhite, Boox Note Air 4C, Remarkable PP Move, iPad Pro 11
Quote:
Originally Posted by tomsem View Post
This sounds like the same thing that can happen when publisher decides to re-list a title and it gets issued a new, different ASIN. This appears to 'orphan' the previously listed book and its ASIN, and the ASIN is what informs the download service which thumbnail image to download to the Kindle.

[I'm guessing that when this happens, the book also lacks Xray and popular highlights (if it had any in the first place).]

If you go to Content page for your account and locate one of the affected books, click on the title and see what product page it comes up with. It may display a 'SORRY we couldn't find that page' image and (in the one I tried) a picture of a dog named Rocco Deluca, "meet the dogs of Amazon". I purchased the book in 2009, but pretty sure I've seen it in more recent books. The book is still listed, but with a different ASIN.

You will probably find (as I did with above book) that these books do have cover thumbnails when downloaded with one of the Kindle apps. The apps are able to generate thumbnail from the Cover image in the book. Kindles will only do this for Personal Documents (send via Send To Kindle or side-loaded).
Thank you I will give this a try later.
If that is indeed the case with my books, I am definitely not buying any more books from Amazon. What a way to devalue these purchases.
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