Thread: Kindle Paperwhite (11th Gen) not loading thumbnails from Amazon books
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Old 10-06-2025, 06:58 PM   #1
johnnyb
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Posts: 1,136
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Join Date: Aug 2010
Device: Kindle Paperwhite, Boox Note Air 4C, Remarkable PP Move, iPad Pro 11
Kindle Paperwhite (11th Gen) not loading thumbnails from Amazon books
So I have recently found a Paperwhite in the back of my drawer and actually enjoy it as a on the go reader. I have completely factory reset it but it refuses to download the thumbnails for many of the books I have bought on Amazon. I know there is a workaround for Calibre books but none that I know of for books tethered to Amazon. I have checked the hidden thumbnails folder and cleared all all the “no cover available” 1kb jpegs but this did not lead to the Kindle attempting to reload the thumbnails.
A second factory reset didn’t do anything either. The Kindle has no issues extracting the covers from the book for the sleep screen.

I know there used to be some command to clear the cache but I forgot what is was and don’t even know if it still works.

Does anyone here have any idea what I can do to fix this?
I did move my account from the US to the UK a while ago. Could this have anything to do with it?
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