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Old Yesterday, 07:13 AM   #16
ownedbycats
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Posts: 11,242
Karma: 77935877
Join Date: Oct 2018
Location: Canada
Device: Kobo Libra H2O, formerly Aura HD
Quote:
Originally Posted by pdurrant View Post
In the UK, according to this government document, page 9, section 2.5:

5 Cancellation rights: digital content/downloads
In a nutshell, a consumer has the following cancellation rights:
  • Retailers must not supply digital content within the 14-day cancellation period unless the consumer has given their express consent to waive the cancellation period.
  • The consumer must also acknowledge that once the download starts they will lose their right to cancel.
  • If a consumer wants to download digital content within the 14-days cancellation period they must give their express consent to waive their cancellation rights.
I never download a price match until the refund has been applied. It rarely takes more than a day.
A problem is depending on Kobo settings, just turning on the Kobo can start a sync and download the book.
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