MobileRead Forums - View Single Post - Kobo apparently no longer allows refunds of downloaded books

ownedbycats · Yesterday, 09:00 PM

Purchased a book, realized after downloading ACSM that it was wrong book in series. Tried to refund, couldn't because I'd downloaded it, even though I'd done it few times before.

Not sure if account-specific (few months ago refunded a book i suspected was AI-generated) or general policy.

And I guess its reasonable but it kinda stinks. Makes me uneasy in light of Amazon's aggressive Kindle lock-in too.

Yesterday, 09:00 PM	#1
ownedbycats Custom User Title Posts: 11,241 Karma: 77935877 Join Date: Oct 2018 Location: Canada Device: Kobo Libra H2O, formerly Aura HD	Kobo apparently no longer allows refunds of downloaded books Purchased a book, realized after downloading ACSM that it was wrong book in series. Tried to refund, couldn't because I'd downloaded it, even though I'd done it few times before. Not sure if account-specific (few months ago refunded a book i suspected was AI-generated) or general policy. And I guess its reasonable but it kinda stinks. Makes me uneasy in light of Amazon's aggressive Kindle lock-in too. Last edited by ownedbycats; Yesterday at 09:08 PM.