Quote:
Originally Posted by j.p.s
It looks like maybe they are bribing various companies to refer customers not satisfied with chat bot support and it is happening in such a way that customers infer they are still in contact with the vendor or a contracted "partner".
Having agreeing to a one-time $1 fee also mean an automatic subscription is twisting the knife.
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The chatbot was branded AskCrew - I'm UTC+10.
When I went to the Airpod page it would have been early hours of Monday morning. Tim Cook is a smart operator; wouldn't surprise me to learn that Apple outsources after-hours (US-EST) chatbot support for AsiaPac region.