Quote:
Originally Posted by BetterRed
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All I see on that page is advertising for the AirPods Pro 2 & 3 hearing aid feature. Even looking at the page source for the linked page and the pages linked from it for 3 levels down, the only mentions of ask are in a span ( <span class="ac-gf-breadcrumbs-home-m
ask"> ) and in a script variable list where enableAskAppleChat: false, is found. No link to Ask-crew is found.
Quote:
Originally Posted by BetterRed
And the live Ask-Crew agent knew that when he came on line. And after a bit of to-and-fro it was his suggestion that I make an appointment with Apple's Genius Bar. Here's a clip from his message
1. Visit the Apple Broadway Store page: https://www.apple.com/au/retail/broadway/
2. Scroll down and click “Genius Bar.”
3. Sign in with your Apple ID and follow the prompts to choose a date and time to suit you.
Fact is he was representing Apple, and he did a pretty good job at doing that. Who pays him is not my concern. Anyway they've refunded the $69.00. |
Again sorry but before I retired, if I suggested someone contact Apple Support directly, neither I nor Apple would consider me as representing Apple. Ditto for when I referred people to various other hardware and software vendors.