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BetterRed · 09-09-2025, 11:47 PM

Apple scammed me for $69.

I used their Ask-Crew whatsit, as usual the bot was useless. So, providing I agreed to give it a dollar via PayPal I could have a chat with a person

"Alex" was helpful and told me what I wanted to know.

After leaving Ask-Crew I checked my email, as expected there was the PayPal receipt for $1.00 for using Ask-Crew. And another one for $69.00 - for one months subscription to Ask-Crew… WTF!

Now I have to make sure the refund they say they've sent ends up in my bank account.

I'm contemplating using their so-called "Genius Bar" service -->> https://www.apple.com/au/retail/geniusbar/

I wonder if they charge for that too. Reading that web page gives me little hope that their staff will have any depth of knowledge regarding the Airpod 2 Pro's Hearing Aid feature.

BR

09-09-2025, 11:47 PM	#3236
BetterRed null operator (he/him) Posts: 21,890 Karma: 30277270 Join Date: Mar 2012 Location: Sydney Australia Device: none	Apple scammed me for $69. I used their Ask-Crew whatsit, as usual the bot was useless. So, providing I agreed to give it a dollar via PayPal I could have a chat with a person "Alex" was helpful and told me what I wanted to know. After leaving Ask-Crew I checked my email, as expected there was the PayPal receipt for $1.00 for using Ask-Crew. And another one for $69.00 - for one months subscription to Ask-Crew… WTF! Now I have to make sure the refund they say they've sent ends up in my bank account. I'm contemplating using their so-called "Genius Bar" service -->> https://www.apple.com/au/retail/geniusbar/ I wonder if they charge for that too. Reading that web page gives me little hope that their staff will have any depth of knowledge regarding the Airpod 2 Pro's Hearing Aid feature. BR