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I stopped buying Amazon books about 3 years ago so it didn't impact me.
People simply get used to doing things a certain way and don't want to or think of changing.
As for authors, most stay because Amazon is where they make their money. I emailed an author I like and asked if he use any other stores and he said no it wasn't profitable for him. I told him that I wanted his last two books but I don't buy from Amazon since they no longer allow downloads to my pc. He understood where I was coming from, we wished each other well, and that was that.
You can't blame the authors, they have to go where the money is. So unless people decide to abandon Amazon, things won't change.
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