Quote:
Originally Posted by Quoth
They broke "look inside" and samples are not what they where. I've not bought ebooks because of sample issues.
It could be that you can return downloads, but like returning physical product they may have a "disable account trigger".* Refund on stuff not downloaded or gifted ebook not redeemed seems quick, automatic and quibble free.
Badly formatted (or even poor proofed OCR) is annoying and if it was a physical shop I'd haggle if it was content I wanted.
I've not experienced "wrong content" yet!
[* Amazon's account blocking due to what they deem as excessive returns doesn't seem to differentiate on why something was returned, seems to be opaque and hard to challenge. KDP upload/publishing is also disabled]
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My point was, simply, that having downloaded a book isn't a dealbreaker for returning it to Amazon and I gave two examples of why. The criterion is within one week of purchase and the refund is equally "quick, automatic and quibble free" whether or not it was downloaded. As expected, the book vanishes from your device; that's it. Amazon may and does terminate accounts for abuse, but the odd return doesn't trigger it. I'm just striving for accuracy here.
As for "wrong content", I've not bought them, but I've seen books whose title didn't match the book. I came very, very close to buying what purported to be a Kindle edition of the Viking Portable Dorothy Parker, but fortunately on looking into it, realized that the book was in fact an edition of Dorothy Sayers' stories.