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Originally Posted by DrNefario
So the problem here is getting the ACSM fulfilled to get the EPUB? That doesn't seem like it's specifically a Google Play problem. Have you bought or borrowed from anywhere else that uses ACSMs? Do they work OK?
Is the problem with the book or with the account? Are you trying to create a new account when you get the error with ADE? Or did you already have one which is for some reason not working with this book?
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Yeah, that error sounds to me like they already have an Adobe account with that email address and less a problem with ACSM file.
If it is a problem with the ACSM file it might be worth trying Google support and seeing if they can do anything.