Yeah, but I didn't want to scare them off until they realized that they needed that too.
Also, once ADB is working, a screen grab will be informative.
We'll see how big it is and what it shows.
You can try my AdbGrab.exe (in my sig).
Code:
C:\>adb devices
12345678
C:\>adbgrab.exe /s.5
This also allows you to mouse on the desktop which simplifies the scaling problem of the touch screen.