Quote:
Originally Posted by HLS
It Looks like those books are no longer in the bookstore. If I go to my content page the link Where I purchased the book is broken. Amazon still sells the books, but they are on the different Kindle page with new covers. Apparently I have this problem only on my ereaders. All my book covers show up just fine on my android app and on my iOS apps. It makes absolutely no sense why my thumbnails show up just fine on the Android and apple apps but not on my ereaders.
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Actually, it kinda does: the apps generate cover thumbnails from the downloaded content's cover image, whereas on Kindle, it syncs down from some Kindle Store cover thumbnail image database based on the ASIN of the downloaded content's metadata.
Since the ASINs in question are no longer 'active' in Kindle Store, the cover thumbnail database doesn't have thumbnail images to download.
What is not clear is why your Scribe (2022?) gets them while your 2024 Paperwhite doesn't.
If you are able to determine the ASIN of the books that are no longer listed (e.g. copy the URL that is broken) and post it here, we might be able to reproduce and figure something out.
I probably have such books among my own purchases but would have to spend a lot of time scrolling through to find them as I have several thousand.
You could complain but I doubt there is anything ACS can do about it.