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Originally Posted by juliazero
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Thank you. I followed the steps up to and including 'disable OTA updates' (with last thing being 'Restore' in KULA) and managed to downgrade my PW3 to 5.14.2. However, I cannot downgrade to anything lower below that. I keep getting 'Update Error: 12'. I tried 5.8.x, 5.9.x, 5.12.x, and even 5.14.1 which should be just below 5.14.2.
PS: I re-installed and re-applied the hotfix after downgrading to 5.14.2, had to re-install KULA as it wouldn't open after dowgrade, and Removed/Restored OTA updates again. Nothing helps.
Any help would be much appreciated, thank you!