MobileRead Forums - View Single Post - My Kindle DX is not recognized by computers and does not access the Wi-Fi network

Reader2504 · 05-07-2025, 09:34 PM

I have a Kindle DX B009, software 2.5.8 (555370010).
It has always worked perfectly.
The battery is ok, charging normally.
However, currently, I cannot access its memory via USB cable, as it is not recognized by PCs. In other words, it appears as a Kindle drive in the file explorer.
I have tested it on several computers and with different cables, without success.
It cannot access the Wi-Fi network anymore.
These two conditions have prevented its use, as I cannot load new books/documents, nor delete old ones.
Could someone help me understand what may have happened and the possible solutions?

05-07-2025, 09:34 PM	#1
Reader2504 Junior Member Posts: 1 Karma: 10 Join Date: May 2025 Device: Kindle DX	My Kindle DX is not recognized by computers and does not access the Wi-Fi network I have a Kindle DX B009, software 2.5.8 (555370010). It has always worked perfectly. The battery is ok, charging normally. However, currently, I cannot access its memory via USB cable, as it is not recognized by PCs. In other words, it appears as a Kindle drive in the file explorer. I have tested it on several computers and with different cables, without success. It cannot access the Wi-Fi network anymore. These two conditions have prevented its use, as I cannot load new books/documents, nor delete old ones. Could someone help me understand what may have happened and the possible solutions?