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Old 04-22-2025, 07:15 PM   #8
elizilla
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Posts: 271
Karma: 610286
Join Date: Nov 2010
Location: Michigan, USA
Device: Kobo Elipsa, Kindle Paperwhite, Kobo Sage, others
So, about my three remaining problem books. Remember in my troubleshooting, earlier, where I tried just deleting books from my account altogether, and it did not work? These are the three books I did that to. And since they are deleted, they no longer appear as content that I can manage on the Amazon website.

I spent about an hour in a text chat with Amazon support, last night. They were very kind, not cutting me off or anything. But they could not solve the problem. They did have one suggestion that I want to try. I have been doing most stuff from my iPad for months now, letting my PC gather dust. They suggested I try to work on this issue from the PC. I am going to do that, but it’s not a quick thing to try, because when I boot that neglected PC, you know it will immediately start doing windows updates and throwing screens where I have to acknowledge terms of service and set up two factor authentication and whatnot. So I am procrastinating.

Anyways, once I work on it from the PC, if I am still stuck I will hit up Amazon support again, from there. I will update the thread when I solve it.

And I will keep checking in here, in case someone here has a great suggestion to try.

Thanks!
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