[krisk]

lady blue, she keeps telling me that she will start monitoring their work performance and take actions accordingly. she willingly and candidly admits that she knows relatively nothing about telecommunications, she is a good manager, but these guys are getting away with murder. I've managed at this level before and she is tying my hands.

edit: I just picked a copy of my job description and will now research theirs. we are having a meeting this afternoon and I want to be fully armed...errrr prepared.