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Originally Posted by MsWoodhouse
I currently have a Kobo Libra Colour. I bought it in September of last year, so I've only had it about 7 months, and it's been nothing but a headache. Worth noting: this unit is my second Kobo, it's predecessor lasted 6 years and was totally problem-free.
It randomly resets the current book I'm reading, to either the first or last page, losing wherever my place was. It has had multiple database errors requiring a full factory reset. It will turn on with the cover closed. It randomly loses my link to Pocket and can't get it back until I reset.
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The most likely reason for the page reset is the option to wake on button press. The button can be pressed and it wakes up your Kobo and then more pressing changes the page you are on. So in options, turn of wake on page button press (or whatever it's called).
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Every time I reset, I lose all the annotations, highlights, and notes, since none of that stuff actually downloads to Calibre and stays with the epub file itself (why it works this way, I will never understand). I read mostly nonfiction so the loss of these annotations is a huge problem. The folks in this thread helped me figure out how to use Kobo Utilities to grab highlights, but I hadn't downloaded all of them before the next thing happened....
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Use Kobo Utilities to make backups of your database when you plug you Kobo to your library. Also, if you do reset, make a copy of all of the books on your Kobo. Then after the reset, copy the books back along with the last database backup and then reboot your Kobo.
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Last night was the final straw. I had dozens of annotations in a new book from hours spend reading yesterday morning. Notes, too. I was going to bed, noticed that the Kobo, where I'd set it down between myself and my spouse, was flashing, like it was on with the cover closed again. A few minutes later I picked it up, opened the cover, and it asked me which language I wanted to use - it had done a full reset by itself. Lost ALL the annotations. All my books were now out of recent read order and alphabetized. All my font and reading settings, blown away.
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Again, that could maybe be an issue with the button waking up from sleep. And again, turn off that option. Also, if you use Kobo Utilities to backup your database, you'd have a fairly recent backup to restore.
I've not read of anyone else with these issues with the Libra Colour.