I currently have a Kobo Libra Colour. I bought it in September of last year, so I've only had it about 7 months, and it's been nothing but a headache. Worth noting: this unit is my second Kobo, it's predecessor lasted 6 years and was totally problem-free.
It randomly resets the current book I'm reading, to either the first or last page, losing wherever my place was. It has had multiple database errors requiring a full factory reset. It will turn on with the cover closed. It randomly loses my link to Pocket and can't get it back until I reset.
Every time I reset, I lose all the annotations, highlights, and notes, since none of that stuff actually downloads to Calibre and stays with the epub file itself (why it works this way, I will never understand). I read mostly nonfiction so the loss of these annotations is a huge problem. The folks in
this thread helped me figure out how to use Kobo Utilities to grab highlights, but I hadn't downloaded all of them before the next thing happened....
Last night was the final straw. I had dozens of annotations in a new book from hours spend reading yesterday morning. Notes, too. I was going to bed, noticed that the Kobo, where I'd set it down between myself and my spouse, was flashing, like it was on with the cover closed again. A few minutes later I picked it up, opened the cover, and it asked me which language I wanted to use - it had done a full reset by itself. Lost ALL the annotations. All my books were now out of recent read order and alphabetized. All my font and reading settings, blown away.
I'm done. I can't keep doing fighting this stupid thing. It's ruining my enjoyment of reading and ereaders.
My questions for folks here:
1. Are these known issues? Does the Colour just suck? My previous Kobo was a DREAM, it was rock solid. I reset it only a couple times in 6 years of use. When it finally bricked itself, I almost didn't blame it, it had served me so faithfully for so long. What is going on with the Colour?
2. Could this possibly be a problem with Kobo Utilities? I started using that plugin only with this Kobo, so part of me wonders is there is just something weird happening between that plugin and the device?
3. Would it help to buy a new one, but a different model? I'm thinking the Sage maybe? As in, is it accurate to think the Colours might be bad but a different model might be okay, or are the differences slight enough that it's not safe to assume that? (Maybe overall Kobo quality is just deteriorating now?)