Quote:
Originally Posted by Sirtel
Well, you can go physically to the bank office and do things there. Otherwise it's either online or cash machines.
Only one local bank, who also owns a retail chain, offers paying in/drawing out in their stores, and that's in a limited amount. Others only offer it in the office.
Most folks here have smartphones, even older people. My father got a smartphone in his seventies and learned to use it all by himself. My mother, who had zero interest in tech gadgets, never learned to use one and I managed her online services for her, using either a card reader or a cheap smartphone I bought for this purpose. I imagine that's also the case for other elderly or disabled people who don't have a smartphone, although there probably aren't many of those these days.
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Well at least they haven't completely stopped you from high street banking. It seems a lot of the banks and building societies in the UK want to go the same way but I don't think there is as much appetite for it over here. Talking to a couple of different branch managers of the new building society I'm with they've seen an influx of new customers that are defecting from the building society that have got rid of passbooks over to them as they still offer them.