Quote:
Originally Posted by Graham44
Just out of interest - and probably not really relevant to this thread - do your banks/ building societies offer other ways of managing your accounts? I.e. do you still have branch based services - pay money in using passbooks, over the counter, draw money out over the counter etc or would they rather you do it all online and via cash machines?
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Well, you can go physically to the bank office and do things there. Otherwise it's either online or cash machines.
Only one local bank, who also owns a retail chain, offers paying in/drawing out in their stores, and that's in a limited amount. Others only offer it in the office.
Most folks here have smartphones, even older people. My father got a smartphone in his seventies and learned to use it all by himself. My mother, who had zero interest in tech gadgets, never learned to use one and I managed her online services for her, using either a card reader or a cheap smartphone I bought for this purpose. I imagine that's also the case for other elderly or disabled people who don't have a smartphone, although there probably aren't many of those these days.