You're amazing. That worked perfectly; thank you so much! I was getting so annoyed because my mother relies on these cheesy cozy mysteries to fall asleep at night and she's bought about 200 of them over the years. We were not impressed by the company's shady move to suddenly prevent people from backing up and using books they have paid to legally own, so this option to recover her library and make sure she can use it properly has been, as I said, a lifesaver.
It was a massive pain because her device is ancient and constantly messes up the downloads when you try to open multiple books back to back, but with a lot of time and finagling and rebooting, I was finally able to remove and redownload all the books and get them properly backed up into my digital library. This whole thing is completely ridiculous and shameful, but I really appreciate the effort people like you put in to make these ebooks usable!
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